FAQs

What are your hours?
Aloha Natural Medicine is open for patient visits from 8:00 AM to 6:00 PM Monday through Friday. Saturday appointments can be arranged on a case by case basis by contacting our office directly. Please call in advance to arrange a time to pick up supplements. Appointments are required for office visits.

How long are visits?
Initial naturopathic visits are 75 and 90 minutes long. This allows your naturopathic doctor to conduct a complete and thorough intake and physical exam, formulate an individualized treatment specific to your unique health care needs, and allows adequate time to explain the course of treatment and answer any questions you have. Well child visits are typically 60 minutes in length. Subsequent follow-up visits last 30-60 minutes.

Parking Tips
All parking near our office is coin-metered at $1.50/hour. There are 2-hour meters on the street and 5-hour meters in the nearby lot (behind Cinnamon's) and the Public Parking Garage, both accessed off Aulike Street.

Can you be my Primary Care Physician (PCP)?
Yes, Naturopathic Doctors are licensed to be primary care providers by the state of Hawaii.

Can Naturopathic Doctors prescribe medications?
Yes, Naturopathic Doctors in the State of Hawaii are able to write prescriptions for most non-controlled substances.  They are not able to prescribe medical marijuana or other controlled substances.

Do you see children?
Yes! In fact, Dr. Allison Nabours specializes in naturopathic pediatrics and one of her passions is educating the families and children in her practice on how to foster the foundations of wellness early in life. Children respond very well to natural medicine approaches, and parents often prefer our approaches because of the lack of side effects and the focus on treating the cause of illness versus treating the symptoms. Pediatric visit lengths and fees are slightly different than adult visits, so please refer to our Fees and Policies page for more information.

 

Do you take my insurance for naturopathic medicine?
Dr. Allison Nabours is not currently enrolled as in-network provider in Hawaii, and therefore cannot directly bill insurance for services. However, you can self-submit claims to your insurance company for reimbursement or application to your deductible.  Check with your insurance provider to see if your plan has out-of-network benefits.  We will gladly supply you with a superbill at the time of your visit to submit to your insurance company.

What about FSAs or HSAs?
We are happy to accept payment from Flexible Spending Accounts or Healthcare Savings Accounts, which are features of some insurance plans. Please call the clinic if you have further questions.

How much do visits cost?
Visit fees vary based on the type of visit.  Please refer to our Fees and Policies page for more information.

Are there any additional costs?
Visit fees do not include any additional costs for supplements, herbs, or vitamins recommended by Dr. Allison Nabours. Some supplements are available for purchase at Aloha Natural Medicine, but others are available through an online fulfillment service. While these are often essential to restoration of health, Dr. Nabours always strives to work within her patients’ budgets.

What about testing?
Dr. Allison Nabours orders a variety of types of testing, both conventional and functional. Some tests can be billed to insurance, while others cannot. All costs associated with testing will be discussed at your appointment.

How many visits will I need?
It is hard to estimate how many visits a patient will need. Those coming for problem-specific reasons may come in for a few visits over a short time or several visits over a longer period of time. Other patients by virtue of their health care needs form long-lasting relationships being seen many times over a period of many years.

How will a Naturopathic Doctor fit into my healthcare team?
Naturopathic doctors are trained to work with your other healthcare providers. With your permission, we can communicate with your other healthcare providers so that you get optimal, integrative care.